Direction Setting
- Vision and mission – support the organization to develop its overall direction and purpose
- Strategy – define the longer-term direction for the organization, including analysis of key issues, options development and assessment, and recommendations
- Business planning – develop priorities, and financial implications for an organization to meet its goals
- Program planning – articulate a coherent set of programs that advance the overall mission of the organization
Organizational Development
- Organization structure – determine the best way to structure the organization based on present needs and constraints, with an eye towards fulfilling the mission with an energized, enthusiastic staff
- Process redesign – develop more efficient and effective ways to perform the work of the organization
Achieving results
- Outcome measurement– establish a measurement process to evaluate program outcomes, including financial and non-financial metrics, and qualitative observations
- Implementation planning – work with key constituents to agree upon what needs to be accomplished, by whom, by when – and, follow the process to insure success
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